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Conflict Confident Workshops

Transform Conflict, Build Trust and Do Your Best Work

Are you exhausted by conflict at work? When faced with a problem or decision, do you find people are often more critical than curious? Accusatory rather than trusting? Is there more loud talking than real listening?

Where there are people, there is conflict—that's normal. But all too often it wastes our time and money, drains energy, decreases productivity, destroys trust, injures relationships and deflates morale. 

But these painful symptoms are not inevitable. Conflict can be transformed to create an environment where camaraderie and innovation grow. A place where you and your team can interact productively and respectfully, freeing you to do your best work.

How can you create this environment? You can become Conflict Confident.  You and your team can cultivate the poise and optimism that comes from knowing you have skills and strategies to:

  • Move an angry room forward toward productivity

  • Employ powerful empathy that builds trust and connection

  • Manage conflict and difficult conversations without harming relationships

  • Create positive outcomes that inspire others to collaborate, even when they disagree

In my Conflict Confident workshops, I'll guide you through a program of skilled and empathic thinking, communicating, and problem solving—informed by neuroscience, psychology, and mindfulness—so you can:  

  • Save time, money, and aggravation

  • Boost productivity and morale

  • Rescue and strengthen relationships

  • Reduce unhealthy stress

  • Cultivate trusting environments

I lead all my workshops with passion, energy, humility, and humor to make the content memorable and the learning fun. If you're not engaged, I’m not doing my job.

HOW IT WORKS

1. CONTACT ME

Please reach out with your interest, and I’ll answer all your questions.

2. YOU CAN CHOOSE A PROGRAM or I’ll DESIGN ONE FOR YOU

If we’re a good fit, you can choose a program (see below) or I'll design a half-day, full-day, or two-day workshop to best meet your specific needs.

3.  YOU'LL GET CONFLICT CONFIDENT

At your workshop, you'll learn and practice skills that will increase wellbeing and success.

I haven’t seen that room so engaged ... EVER. Peter definitely has a talent for this. People like and trust him. Every penny was worth it!”
— Amy Kuzmicki, Director for Budget and Administration, Bennington College

AMONG MY CONFLICT CONFIDENT PROGRAMS ARE:

  • Conflict Confident: Skilled thinking, communicating and problem solving for transforming our differences into opportunity.

  • Unpacking the Empathy: Employing the skills of connection for productivity at work (…and anywhere else).

  • Mediation for Managers: Skills and process for resolving differences on your team.


I hadn’t realized how much time and morale we were losing from everyday conflict. After this workshop, we still have conflict, but I deal with it in much more productive and positive ways. Thank you, Peter!”
— Bettina Tuttle, Business Manager, Maple Street School, Southern Vermont Teachers Symposium